Archive for May, 2009

New research about physicians on the Internet

Thursday, May 28th, 2009

There’s a belief that medical professionals – physicians, dentists, nurses and others – are technology laggards. This theory has been tested extensively by research groups, however, and has been disproven time and again. According to one such survey, a 2008 report by Forrester Research, medical professionals are wired, mobile and use the Internet MORE than the average U.S. adult.

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Bottom line: If you’re not reaching your audience online, you’re not reaching your audience.

The big shift to online advertising

Friday, May 15th, 2009

66.5% of marketers plan to increase online spending in 2009.

If the economy is so bad, then why? The answer: ROI -return-on-investment.

In today’s economy marketers must make the most of their spend–and they must account for every penny. Any marketing method they choose needs to be extremely targeted, measurable and result in high conversion rates. This is where online marketing really excels.

In this climate, online marketing is one type of advertising that is consistently and significantly outperforming any other. In fact, the economic downturn is only serving to accelerate the shift to from more traditional media to online advertising, according to new research from The Kelsey Group.

Specifically, performance-based media, such as lead generation, is at the front of the online advertising market. According to an article from Online Media Daily, the benefits of performance-based advertising and online lead generation include improved measurability, higher conversion rates, cost-per-lead pricing, and a constant stream of fresh leads.

Establish a Beachhead into the Buying Process

Tuesday, May 12th, 2009

Act like a force of U.S. Marines who are establishing a beachhead and then moving inland toward their ultimate objective.

New sales leads – based on a white paper download, case study download or product literature download – are simply beachheads into a much larger buying landscape. Use these new sales leads as critical new windows into your prospects current thinking and requirements. A beachhead – a term I use to designate a sales lead that gives you an initial point of contact into an organization – can be established at many positions in an organization and then must be utilized to broaden your understanding of the critical decision makers and the process that will determine the ultimate sale.

It is critical for medical marketers to fully understand the combination of business and practitioner decision makers that influence the purchasing decisions for their products. Many firms miss the opportunity to establish a ‘beachhead’ within prospect organizations by overlooking the involvement of key business and adminstrators who are researching their product offerings as part of a support system to the physicians and medical practitioners.

One client recently asked us to qualify prospects exclusively with chief surgeon titles. Why? Because they had determined that the chief surgeon was making the final decision in many cases. With some more in depth study we determined that the chief surgen had played a role – but not the only role – in the buying process. The real ‘decisions’ were actually being influenced, vetted and determined by key business stakeholders and reviewed by hospital decision makers. The chief surgeon was simply rubberstamping the decision.

Beachheads are influencers who are involved early in the buying process when vendor selection is still under consideration. Instead of qualifying sales leads based on their titles, consider each sales lead with business and technical influencers as a potential beachhead to be nurtured early in the buying process. Then, use that beachhead to dig deeper to determine who within the organization will help to accelerate the decision process.